Vinted Users Voice Frustration Over Size Updates
Members of the platform have expressed outrage after an update resulted in items being listed as the wrong size.
This online marketplace has revised its measurement guidelines for women's and children's garments without notifying every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media saying Vinted listings now show a modified sizing category versus the original listing as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and update the measurements by hand where appropriate, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range such as S/UK 8-10.
With some products, the size labels have been reassigned - such as a large size was previously a 12 but now shows as UK 16-18.
User Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Another user, based in Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
A different user, located in England, said she had been left angered due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and Vinted sales have been crucial following partial earnings loss," she explained.
Marketplace Information
The app has more than 100 million shoppers, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
